How to Craft a Customer Experience That Invites Conversation

If you’d like to sell products online through your business, then it’s a good idea to learn how to create a positive experience for your customers. We’re not just talking about talking to someone on the phone; we’re talking about going above and beyond for them. If you take the time to focus on making your customers happy truly, you’ll get more conversions and build a profitable business. We also talk about this during our free webinar training.  Super Office explains how to make a customers’ experience excellent and how, as we just mentioned, can make that happen. Luckily there are many creative ways to make customers feel appreciated, such as using technology to your advantage.  How is customer experience different from customer service? In most cases, a customer’s first point of contact with a company is usually through interacting with an employee (either by visiting a store or by speaking on the phone). This gives your business an opportunity to deliver excellent customer service. However, customer service is only one aspect of the entire[…]

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